Setting the stage for the future of an industry and capturing the imagination of consumers helps build consumer loyalty...
Sunday, November 15, 2009
Envisioning the Future
Setting the stage for the future of an industry and capturing the imagination of consumers helps build consumer loyalty...
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An interesting piece in light of the subtle repositioning forced on cable and communication networks by Apple and the iPhone -- the express objective being that the device controls the user experience and the communication technology companies possess only a 'dumb' pipeline.
ReplyDeleteApple was the first (and only company) to break the carriers device restrictions, thereby taking control of the future of the user experience.
I need to consider this more.
Ann, this was done six years ago...
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